الفهرس | Only 14 pages are availabe for public view |
Abstract Psychiatric nursing are special areas in terms of interaction and communication with the patient. In order to improve patient care, psychiatric nurses need to develop their empathy skills. Nurses with enhanced empathic abilities can understand the patient and provide the necessary care. Objective: To reveal the effect of empathic communication training program on the empathic skills of nurses. Study design: A quasi experimental design was utilized for this study. Setting This study has been carried out at Tanta Mental Health Hospital that is affiliated to the Ministry of Health. Subjects: The subjects of the study comprised all of the nurses working at the hospital which were 80 nurses and divided randomly into two study and control group (40 nurses for each group). Tools: Three tools were used namely, “socio-demographic and Job characteristics Structured Interview Schedule”, “Jefferson Scale of Empathy (JSE) Nursing Student Version R”, and “Empathic Communication Skill Scale-ECSS”. Results: Results of this study showed a statistical significant difference when comparing control with study group at post test with three months regarding to both level of knowledge and empathic behavior (P=0.00) for both levels). Conclusion: Passing through empathic communication training program experience brings a positive change and improve nurses’ empathy skills in the study group than control group. Recommendation: Implementing continuous empathic training program is needed to all nurses to maximize nurses’ empathic skills. |